Terms and Conditions
Terms and Conditions
www.kasialilja.dk is operated by LS Retail ApS, CVR no. 38778986 from:
Phone number. 36997946
These terms of sale and delivery apply to the purchase of goods on www.kasialilja.dk for delivery in Denmark, except Greenland and the Faroe Islands, unless expressly agreed otherwise.
Prices and shipping
• All prices incl. 25% VAT.
• Orders over 399 DKK are freight free (shipped by DAO to parcel shop nearest stated address)
• Orders below 399 DKK cost 39 DKK to be sent (send with DAO to packing shop nearest stated address)
• Orders under 399 DKK sent to private address cost 69 DKK to be sent (sent by DAO or GLS to the stated address)
• It is possible to pick up an order at Kasia Lilja Studios address in Hedensted by appointment. Send an e-mail to email@example.com
• Freedom for Orders outside Denmark constitute a freight price of 79 DKK
• Once you have received your order confirmation, it goes between 2-XNX business days before we can process the order, as it is not every day we send orders. We strive to ship orders three times a week and have a delivery time of up to 4 working days. Some orders are order work and therefore require a longer delivery time, which can be up to 5 days. We strive to send orders within one week of your order.
• Orders received during the weekend or public holidays will be sent on a weekly basis within the delivery deadline.
All orders are sent to the address you specified in your order or to the nearest packing shop.
Ordering and payment
www.kasialilja.dk is open 24 hours a day and you can therefore almost always shop. However, it may happen that we close the shop due to maintenance. You can only make purchases when the store is open and accessible.
To shop on www.kasialilja.dk you must be 18 years of age and have a valid debit card, which we can accept. However, if you are not yet 18 years of age, you can still buy goods if you have your guardian's acceptance or otherwise have the legal right to make the purchase.
At www.kasialilja.dk you can pay with:
- Thank you
- Visa Dankort
- Visa Electron
- MasterCard, Visa, Maestro, JBS, Diners and American Express
There is NO charge for payment on www.kasialilja.dk. The amount is only raised when the item is shipped.
Gift certificates purchased from our dealers cannot be used at the webshop.
You select the items you want to buy and put them in the "shopping cart". You can, right up to the time of ordering, correct the contents of the shopping cart, and you can continuously check the contents as well as the price of the selected items.
Any extra payments, for example, shipping will be calculated immediately before you are ready to pay.
When you are ready to order and the shopping cart looks right, select the form of delivery and click "next" where you enter your name, address, e-mail, phone number, read the terms and conditions before choosing the form of payment.
You can change your shopping cart until you confirm your purchase by pressing "payment".
If you have any queries for items that are not on the site, you are always welcome to contact us at firstname.lastname@example.org or phone +4536997946 during the period at. 9.00 am - 16.00 pm
All prices on the website are incl. VAT and other taxes. Prices are daily prices.
All offers in connection with our inventory sales and BLACK FRIDAY apply only as long as the campaigns are running or as long as stocks last.
Receipt for order receipt and order confirmation
Once you have ordered an item with us, you will receive a receipt for our receipt of your order by mail. email. However, a purchase agreement is only entered into when you receive an order confirmation from us.
We make reservations for sold out items.
Right of Cancellation
You have 30 days to cancel your goods from the day you receive the goods. If the order is delivered several times, the cancellation deadline applies from the day you receive the last item.
If you want to cancel your purchase, it is not enough to reject the package. Instead, fill out our cancellation form by click here - or in any other unambiguous way, tell www.kasialilja.dk that you wish to cancel the purchase. You will receive a receipt immediately after.
If you use the product in a way where it is quite obvious that the use significantly reduces the sales value of the product, a refund corresponding to the depreciation will be deducted. The cancellation deadline is counted from the day you received this shipment. If the deadline expires on a public holiday, a Sunday, a Saturday or the Constitution Day, you can wait until the following weekday.
The original packaging is in many cases a significant part of the value of the product. Lack of original packaging may result in the item not being considered to be returned in substantially the same condition and quantity. Therefore, we always recommend keeping the intact packaging until you are sure you want to keep the item. If there is any doubt about the value of the packaging, you can always contact customer service.
Obs. - If you return the item via Post Nord or other carrier, please enter order no. on the package and return it to the sender. When you cancel the purchase, the purchase price is refunded to you by a transfer to your bank. Once we have received the item back and checked that it meets the conditions for the right of withdrawal to be exercised, we will transfer the amount to the cardholder.
The expedition is promoted if you enclose information in the return package - eg copy of voucher, order confirmation, registration number and bank account number for which refund can be made, copy of any. prior correspondence, etc.
Once the item has been returned and approved, the purchase price will be refunded to your account within a few days. You will have to pay for return costs yourself.
Once you have notified www.kasialilja.dk that you wish to exercise your right of withdrawal, the goods must be returned as soon as possible or within 30 days to:
Complaints and goods tournament
When returning goods, we recommend that you carefully and carefully pack the goods, since you are responsible for the goods yourself until we receive them. Therefore, also save receipt for sending. You must bear the cost of return yourself.
Within 14 days after www.kasialilja.dk has received your request for cancellation, you will be reimbursed the full amount of the goods and any delivery costs corresponding to the cheapest shipping method. The refund will be made with the same payment method you used for the purchase, unless you explicitly request otherwise.
Www.kasialilja.dk may withhold the refund until we have received the goods or have received documentation that you have returned the goods. You are only liable for any deterioration in the value of the goods due to handling other than what is necessary to determine the nature, characteristics and functions of the goods. If you use the item or damage it during shipment, you are liable for the item's impairment.
Www.kasialilja.dk grants a 2-year warranty under the Purchasing Act, including manufacturing and material defects found in the normal use of the product. The right of complaint does not cover defects, damage or wear and tear, directly or indirectly caused by improper operation, poor maintenance, violence or unauthorized intervention. Complaints about errors and deficiencies, which should be discovered in the usual examination of the product, must be notified to Propagandashop.dk within a reasonable time. The item can subsequently be returned for repair, replacement or by appointment. crediting. In connection with complaints cases, Propagandashop.dk incurs return costs to a reasonable extent.
In case of errors, defects or any If no deliveries have been made, please contact:
Complaints and goods tournament
Goods return is also going to this address - please note that we do not receive parcels sent by mail. COD. Returns can also be made by refusing receipt or delivering the item to us personally. It is not a requirement but the expedition is promoted if complete information follows the package - eg copy of order confirmation, registration number and bank account number to which refund can be made, copy of any. prior correspondence, etc.
Information about complaints
A complaint about a product or service can be filed with the Center for Complaints, the House of Commons, Toldboden 2, 8800 Viborg. You can complain to the Center for Complaints through the Complaints Portal for the House of Commons through this link.
The EU Commission's online complaint portal can also be used when filing a complaint. This is particularly relevant if you are a consumer domiciled in another EU country. Complaint is filed here - http://ec.europa.eu/odr. When filing a complaint, you must provide our e-mail address: email@example.com.